Refund & Digital Delivery Policy

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Digital delivery

Ebooks are provided electronically after successful payment confirmation.

Access details are sent to your email. Please keep your email secure; we are not responsible for lost access credentials.

Refunds

Refund rules depend on the payment provider and merchant policies. In a real store, you would describe the refund window, eligibility, and how to request a refund.

To request a refund, contact us with your order reference and email used for purchase. We will evaluate according to the provider’s terms and applicable law.

Provider support

If a payment provider is unavailable or unconfigured, checkout will display an error and no charge should be made.

For payment issues, contact the provider directly or our support with your order reference.